You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. If the goods have been ordered together and delivered separately, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In the case of a contract for the delivery of goods in several partial consignments or pieces, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last partial consignment or the last piece . Has.

In order to exercise your right of withdrawal, you must send us (CEBA Heizshandel UG, department ceba-heizungshandel.de, Trachenbergring 85, 12249 Berlin, telephone: 030-62788827, e-mail: shop@ceba-heizungshandel.de) a clear statement (e.g a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the sample cancellation form attached, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. In the case of goods that can be sent by parcel post, we can refuse to reimburse you until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier. If the order value subsequently falls below the free shipping limit due to a partial cancellation, we are entitled to subsequently calculate the shipping costs for the items you have left and to deduct them from the amount to be reimbursed.

You must return or hand over the goods that can be sent as a parcel to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

We have goods that cannot be shipped as a parcel collected from you by a forwarding agent.

You bear the direct costs of returning the goods.

In the case of goods that cannot be sent as a parcel, the costs of return transport by the forwarding agent for you per return amount to a maximum of EUR 99 within Germany, a maximum of EUR 199 within the EU without islands and a maximum of EUR 499 outside the EU and on islands within Europe.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day the contract was concluded.

In order to exercise your right of withdrawal, you must send us (CEBA Heizshandel UG, department ceba-heizungshandel.de, Trachenbergring 85, 12249 Berlin, telephone: 030-62788827, e-mail: shop@ceba-heizungshandel.de) a clear statement (e.g a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

If the order value subsequently falls below the free shipping limit due to a partial cancellation, we are entitled to subsequently calculate the shipping costs for the items you have left and to deduct them from the amount to be reimbursed.

If you have requested that the services should begin before the end of the cancellation period, you owe compensation for the value of the services provided up to the cancellation in the event of cancellation. The compensation to be paid corresponds to the share of the services already provided in the agreed total price of the respective service.